Refund policy
BEDO – Burn Em Down Outfitters Return & Refund Policy
We want you to be happy with your purchase. If you need to request a return, please contact us within 7 days of receiving your order.
Return Eligibility
To be eligible for a return, merchandise must be unworn, unused, unwashed, and in the same condition in which it was received, with any original tags or packaging intact. Proof of purchase may be required.
Non-Returnable Items
Final sale items, clearance items, gift cards, and personalized or custom-made merchandise are not eligible for return unless the item arrives damaged or defective.
Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. Original shipping charges are non-refundable.
Damaged or Incorrect Items
Please inspect your order when it arrives. If you receive a damaged, defective, or incorrect item, contact us as soon as possible so we can make it right.
Refunds
Once your return is received and inspected, we will notify you whether your refund has been approved. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or credit card company.
Exchanges
Because inventory and sizes may be limited, we cannot guarantee exchanges. If you need a different size or item, please contact us so we can determine whether the requested item is available.
Cancellations
Orders cannot be canceled once they have been placed.
Contact Us
For return or refund questions, contact Burn Em Down Outfitters at burnemdownoutfitters@yahoo.com.